Customer Rating: 
Summary: Average quality prints, soon breaks down
Comment: I used this primarily for printing family photos and the quality is average at best. It does appear to use ink quite quickly and I've recently discovered that it won't accept some non-Epson cartridges (although it will accept others). Scanner quality is OK.
My main issue is to do with one of the paper sensors becoming faulty after 2 years' minimal use. This means that it will only print one sheet at a time before reporting a paper-jam, at which point I have to press the sensor down manually a few times to enable further printing. Not cost-effective to repair so will be replacing whole unit.
I won't be buying Epson again.
Customer Rating:
Summary: Eats Ink!!!!!!!
Comment: I bought this all in one 4 weeks ago after reading great reviews, but nobody mentioned that its very heavy on ink. As you know it takes 4 cartridges (1 black and 3 colours) which comes with the printer (originals may i add) and i have printed 45 photos mainly 6x4 and had to clean the heads twice and to my horror i have today had to purchase a new set as all 4 are now empty, but did manage to buy a full set of compatables for £5.50 so replacements are quite cheap. My other all in one was a HP and the reason i changed was due to the expensive cartridges but they did last at least 30 times more then this Epson.On the good side it does print great photos but only if you use epson paper, i found the quality is not as good on other makes.
Customer Rating:
Summary: Not professional quality, but a real bargain for the price
Comment: Granted, this is still an inkjet and you don't get the quality of a laserjet or of professional photo printing out of a numeric support. But for the price, this all-in-one printer largely qualify as a good bargain. The fact that you can print a chosen set of photos from a memory card, without having to connect to a computer, by the ingenious use of the scanner, is truly a good idea.
Customer Rating:
Summary: Nice printer but beware of cartridge costs.
Comment: I have brought around 4 printers over the last two years or so, let down by the quality or prohibitive running costs. I purchased the RX420 as I needed a printer solely for to produce some important academic work including many images and photos.The quality of prinitng is fine and I have no problems there. What I do have an issue with is the cartridges. I purchased a printer with separate cartridges as these are usually the cheaper long-term solution and many can be topped up. The RX420 however uses chipped cartridges that calculate how much ink you have left before not letting you carry on and cannot be refilled.
This would be fine execpt I have had occassions where I have replaced one or more cartridges and the others have suddenly chnaged their level reading for no reason (in one case from 80% to suddenly saying I was about to run out). In another case despite being in the correct slots the cartridges printed wrong colours.
The result is that I no longer buy the Epson branded cartridges and would advise other users to shop around for alternative makes of ink cartridges that fit into the RX420.
Customer Rating:
Summary: Epson Let Down
Comment: Well, there's a first time for everything. After having many Epson printers that were excellent, I can honestly say I've made a mistake with this one. I'm sure it is fine for occasional printing, as print is very clear and photos come out great. BUT - the bits I didn't realise outweigh these positives. I discovered that it will only photocopy in text not draft mode. It will only do 9 copies when not printing from the computer - the counter only goes up to 9. There is no reduce/enlarge function. But the big problem is the amount of ink it uses. I have just replaced the black cartridge after less than 2 weeks use. I have also discovered that Ink Saver programmes do not work with this model, and it is hard to find compatable ink cartridges. At £6.40 a cartridge it's an expensive printer! I should have looked at the details more carefully!
