Customer Rating: 
Summary: Easy to use
Comment: I use this to transfer photos between my Mac and PC. No problems at all and it's pretty quick. Only complaint is that it has sloped sides which means you can't stand it up on its side.
Customer Rating: 
Summary: Great piece of hardware
Comment: Western Digital's Passport External USB HD is excellent. This device has a compact light weight design and powers itself via the USB device on your computer. I've had this device for a few months and have had no problems with it - works great for backing up your computer and storing large media/image files. The only reason why I'm giving this product 4 stars is because there is no carry case included.
Customer Rating:
Summary: Faultless design.
Comment: I really do not understand what others are complaining about. I literally took it out of the box, plugged it in and it worked brilliantly. I didn't even need to read the instructions - just plug and go. Had it for a couple of months now and absolutely not a sniff of a problem. It's light, small, silent, doesn't get hot and I think is a great design.
Customer Rating:
Summary: Good drive but not suitable for all laptops
Comment: I bought this because I was running short of space on my 25gb IBM ThinkPad T40.Connected to the USB port of my desktop it works very well - very fast. Operates as USB 2.0 drive.
However connected to my IBM laptop (only 2.5 years old) it only connects as USB 1.1 - much, much slower than USB 2. This is despite the laptop having USB 2.0 ports.
After a lot of playing around and searching on the Internet it seems this is actually quite a common problem and not just with ThinkPads but Dell's and many other laptop brands. There doesnt appear to be any solution that I can find. I suspect it's down to the USB port on a laptop not quite providing enough power.
So beware that this drive may or may not run as the much faster USB 2 on your laptop. I wish now I'd bought one of those external drives that can connect two 2 USB ports to draw extra power. Ah well!
Customer Rating:
Summary: Good so far
Comment: Early days but it works fine and quickly. No problems, like the other 4 star review, wrt to the computer identifying the drive. USB connection fine and I can't see the need to put the drive on it's side anyway given how small and stable it is on it's base.
